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Sirrond Ltd: work experience and employability skills training in Enfield, Barnet, Herts and North London - 020 8920 3792

© Sirrond Ltd 2017 Terms and Conditions

Quality Management Statement


Quality is important to our business because we value our customers. We strive to provide our customers with services that meet and even exceed their expectations. We are committed to continuous improvement and regularly review and strive to improve our performance.

Our aim is to achieve total customer satisfaction and continuous improvement throughout our business:-


  1. regular gathering and monitoring of customer feedback;
  2. thorough scrutiny of customer complaints;  
  3. fair and inclusive selection and performance monitoring of suppliers;  
  4. investment in training and development for employees and clients/suppliers (where appropriate);
  5. regular management review/audit of processes, results, customer feedback and complaints;
  6. review openly our performance with customers as part of our contractual commitment to them.


All Sirrond staff and associates have a responsibility within their own areas of work to ensure that Quality is embedded for the benefit of the company and its customers.


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